Door status issue shows clos d when opened

Door status shows open despite door being closed. I did tried changing the sensors.

Hi @Shanky612. It could be your Contact Sensor on your door not making correct communication with the Base Station. This Help Center article here has troubleshooting steps to try for a Contact Sensor 1st Generation. This Help Center article here is for the Contact Sensor 2nd Generation. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.