Door bell stopped working

I removed my Ring to put on a wedge mount and reinstalled the Ring. Now the door bell will not work when you push the ring button. I have tested the door bell and it is still working and this door bell does not require a diod. Is there some setting on the app that I am missing to get the door bell to work again?

thanks for your help in advance.

Good question @Xfree143! If the Doorbell rang your chime kit prior to the Wedge Kit, it should work just the same after the addition of one. Please ensure the wires are connected firmly to the back of the Video Doorbell, as well as checking that they are not crossed, touching, or shorting. This can also vary based on which model of Video Doorbell you have as the classic model requires a firm and level connection to its mounting bracket. I hope this helps! :slight_smile: