Don't get notified when not at home

My iPhone has stopped notifying me when someone’s at my door, when I’m not at home.
Another thing… When it used to notify me, I was still having trouble, because I would only occasionally get the “security at a Glance” view (that is also true when I am at home) and by the time I manage to open the live view, the person is long gone. I’ve got the Rapid Ring app, but I think I must be doing something wrong, because this is all I see when I open that

Even when I’m at home, I find it quicker to run to the front and peek through the window to see who’s there, than to see it on the app

Hi @csutak40. In the Rapid Ring app, you’ll need to turn notifications on. This can be down by tapping the gear icon in the upper right hand corner, them toggling on notifications. This will allow for a quick and easy way to see how is at your door. I hope this helps!