Hi - I did a search using a few different terms but couldn’t find a thread on this. I just set up my Ring alarm and I was required to put three emergency contacts in for monitoring. I only wanted two people and the instructions under the third contact form said, “If you don’t have a third contact to add, you can add a second phone number for your first or second contact.” So that’s what I did.
As I’m reading through the monitoring process, it seems that the monitoring center will go through and call each contact, in order, a total of two times per contact before dispatching emergency services. Is that correct? Six phone calls is a lot of time in an emergency. A lot of the Ring documentation seems to indicate that at one time, only two contacts were required. Is there any way to just skip using a third contact? The form doesn’t let me save it without it being filled out.
If it ruly is required to have three contacts, can someone from Ring comment on the logic? I’m in a two person household so two contacts makes sense but I’m not sure even two would make sense for some people who live alone.