My floodlight camera is now showing a pink image on 3/4 of the screen. The rest of the screen is normal. Cleaning the screen was no help. Firmware is up to date.
Hey there, @ReddDoc. The best next step here is to reset your Camera by holding the setup button for 20 seconds. If there is an easy to access switch controlling this Floodlight Camera, please switch is off then back on.
If these steps did not resolve this concern, our support team will be happy to help with more in-depth troubleshooting. Please read our response to COVID-19 here to see how to contact support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times.
Hi seems my floodlight cam has just developed this issue, did switching it off and on again resolve it?
Having the same issue since last Wednesday. I will trying resetting the camera and advise shortly.