I opened the Ring desktop app on my PC tonight and was greeted with the information that the app will be discontinued on PC and MAC from 15 October, and that we should use Ring.com instead (it contains ‘most’ of the features of the app, apparently).
Ring.com does not currently allow live view, and that means you can’t communicate with whoever is outside. There also appears to be no access to ‘device health’, and as many Ring owners will be aware, being able to check that periodically (or because you missed a call and need to find out if a reboot is required) is rather important.
I use the desktop app because you don’t get the full benefit of a HD camera on a fiddly smartphone screen anyway, and I don’t like being forced down that route.
I hope that the missing features will be added to Ring.com before 15 October, otherwise I might start looking for an alternative system