Diode is REQUIRED SO SAY SO

It would be nice if you mentioned the diode “requirement” for the hardwired option instructions before I burned out a $40.00 transformer again

So now you get me for another $10 plus shipping pus a transformer

Just another corporate sham

Oh I bet you sell a ring charger huh

Hi, @111222333aaabbbccc. To ensure for a proper setup related to your specific model of Video Doorbell, we recommend referring to the appropriate installation guide. Our Video Doorbell models can differ from one to the next, thus some may require hardware (i.e. Diode, resistor, jumper cable) while other models might not. The link to the installation guides above will provide these details.