I just recently replaced my old alarm with a ring alarm I have the retrofit kits and wireless sensors I set them up smoothly. The next day when I go into the ring app it changes the rooms the devices are set to, so I change them back and this happens again anyone having this issue?
Hi @Quadrille. I would recommend following up with our support team on this concern so they can walk you through any applicable troubleshooting steps for the Retrofit Kit. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.