My wife and I constantly complain about the lack of timeliness of notification and recording. Here’s what I mean. There’s about a 50-foot distance from my gate to my front door. By the time the chimes go off, letting me know a person was detected, that person is already at the door. The chimes and recording of the event are too slow. Can we do something about this?
Hi @Ruben_Mariscal. Delays in notifications or recording can have various causes, so you may need to check a few different things to narrow down what is causing this. First, I’d recommend checking your Ring Camera or Ring Doorbell’s RSSI, which is a measure of the wifi connection its receiving. You can read more about RSSI in our Community Post here. You can also find troubleshooting tips for notifications on Android devices here and iOS devices here. I hope this helps.