I bought a Video Doorbell 2+ Chime a few days ago but am already fed up with the delay between pressing the doorbell and receiving notifications on the Chime and the mobile app.
Both the doorbell and chime are within close proximity to my router and the RSSI signal strength is good on both.
What I have noticed is that the delay is very obvious (20+ seconds) if the doorbell is pressed after being idle for a long time. However, if I test the doorbell again a couple of minutes later, the notifications are instant on both chime and app. Is there some kind of delay associated with the doorbell “booting up” after periods of inactivity? That would seem very suboptimal if it’s the case, since the doorbell is obviously inactive most of the time.
A quick google search tells me that A LOT of people have experienced the same problem, but there does not appear to be an obivous solution. Can someone from Ring please advise what is being done to address this? It seems like a pretty serious design flaw which renders the device more or less useless for it’s intended purpose.