People keep telling that they get emails with coupons and Promos every now and then from Ring. I have been subscribed to the protection plan for over a year and have never received one. Is that something that you have to sign up for? I feel left out.
Hi @MichaelE. Well, we don’t want you to be left out on the fun! First, I would make sure that Ring isn’t hitting your junk or spam folders. Next, you can try searching for Ring in your email inbox. If you are unable to find any emails from Ring, I would reach out to our support to research why you are not receiving emails. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. I hope this helps!