Contacting ring

Not working for days. I call and sit on hold for over an hour! Still isn’t working

My cameras aren’t recording again did you forget my credit card info again ? Can you please pull up my account and look if my account is active

My cameras aren’t recording again did you forget my credit card info again ? Can you please pull up my account and look if my account is active

Hi there, @Mxtwins! You’ve reached the Ring Community, a public neighbor to neighbor forum. At Ring, we value both your security and your privacy, and advise to handle any account or direct support related matters directly with our support team.

Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Thank you :slight_smile: