After having installed my Ring Alarm System last week, I have found that one of my contact sensors is not working consistently. It is not recording a door opening, then when it is closed and re-opened, only then does it recognise the door being opened.
I have tried adjusting its position, but that didn’t fix it, so I reset it completely and re-added it toi my system, but that didn’t help, so I swapped its location with another contact sensor that was working perfectly, but it still doesn’t work consistently.
Is there anything else I could try or does it sound like I have a faulty sensor?
Is there an email address that I should use to contact support?
Thanks in advance