Constant white light and battery only lasting a day

Hi, my door bell battery is only lasting a day! It has a constant white light and is not hardwired. I’ve tried resetting it, but still has a constant white light. When I used to charge it you could see a blue light indicating how much has charged, it’s now just a constant white light!
Can anyone help?

Been having a nightmare with our ring over 2020 into 2021. Maybe its got digital covid lol. Finally got it sort of reset. But White light stays on all the time. No hard reset or anything is fixing the situation at all. We’ve a doorbell 1st gen

I’ve got the same issue suddenly…what is the fix?