Connection stops completely

Ring door bell 2, recently got a extender to help wifi signal, ring bell worked great for a few days then stopped working. Tried to reconnect etc didnt work. Rang support and they sent a replacement. Worked great again for a few days then stopped again and won’t connect to anything . Any ideas?

Hi @ckpixck1. Is the Doorbell falling offline or are you unable to set it up in the Ring App by following the steps under Set Up a Device? If it’s falling offline, you may want to check the RSSI as a high RSSI will result in some connectivity concerns with the Doorbell. If the Doorbell isn’t setting up via the steps in the Ring App, I would recommend resetting it by holding down the setup button for at least 20 seconds. Make sure you have a fully charged battery inserted first before performing the reset and attempting to set it back up in the Ring App.