Connection Lost

Despite no changes to my wifi se-up my doorbell has lost connection.
I have gone through all of the suggested instructions to reconnect without success.
Do I now have a very expensive standard doorbell or can someone help?

At the point in the set-up when the doorbell is tryng to connect to the “Ring Network” it simply wont join.

Hi there, @GordyLyon! Do you have the Video Doorbell Pro or a battery-powered Doorbell model? This will help for recommending the best steps related to power. If possible, try completing this setup step on another mobile device. Feel free to let us know how this goes! :slight_smile: