Complaint about ring

how do i complain to ring ? there staff are refusing to help with a simple problem

Hi @Dan3704. I’m sorry to hear you’re having some trouble in getting a resolution for your concern. The best course of action would be to reach out to our support team and let them know you would like to provide some feedback and that you need help with a problem. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: