Cleaning Lens of Peephole Camera

So the main reason I purchased a peephole camera for my apartment door came by in the middle of the night and left graffiti on my front door using a permanent black marker and in the process managed to swipe across the lens of the camera as well. Management removed the graffiti from the door using a magic eraser but I want to know what I can use to get that swipe of ink off the lens of the camera. Would a rubbing alcohol wipe be safe? I read where you can also remove permanent ink from hard plastic by going over it with a dry erase marker and then wiping, but it said the alcohol in the dry erase marker was the key, so I figured an alcohol wipe might work as well? But I don’t want to damage my Ring! Thanks for any help you can give.

Hi @Statchmo. You’ll definitely want to get this addressed as soon as possible so your Ring’s view is no longer obstructed by the marker. To be on the safe side, would you mind reaching out to our support team on this? They can help advise you of what to do about removing the ink without damaging your Ring and without affecting your Ring’s warranty. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: