Christmas chimes not working
I have the first generation chime, and the Christmas tones do not play on the chime device. I can set it in the app, and it plays through my mobile device but will not play on the chime device.
15761 •
0 •
300 •
26-11-2021 04:41:01
Responses (106)
- U
Same problem here. I have done it all including the factory reset and still nothing. We should not have to buy a newer device to have it work. Please issue a firmware update.
•2
05-12-2021 04:59:08
•
- C
Same issue here. Chime Pro gen 1 not playing Christmas tunes. Chime gen 1 works fine. Clearly a firmware glitch.
•1
05-12-2021 05:29:42
•
- R
The front line "technical" assistant that one first talks to hasn't a clue as to what is wrong and hasn't been briefed by anyone that there is a firmware issue. When a call is made they go through the ring script and have you do everything from reinstalling devices to uninstalling and reinstalling apps which is a complete waste of time. Just trying to explain the problem to them is a challenge. It very well may be that this is an attempt to force an upgrade to the next gen device.
•0
05-12-2021 08:23:30
•
- R
The front line "technical" assistant that one first talks to hasn't a clue as to what is wrong and hasn't been briefed by anyone that there is a firmware issue. When a call is made they go through the ring script and have you do everything from reinstalling devices to uninstalling and reinstalling apps which is a complete waste of time. Just trying to explain the problem to them is a challenge. It very well may be that this is an attempt to force an upgrade to the next gen device.
•0
05-12-2021 08:23:30
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
zurstmaximus
Merry Christmas RING!!! Spent countless hours wasting my time troubleshooting my Ring Chime Pro, even putting it up for bid on Ebay! As a last resort, I decided to Google the problem. Guess what I was right. Ring just happened to have a firmware issue with ONLY the Christmas chimes on their software. And there are just enough shopping days for people to get on Amazon and order the NEW 2nd generation Chime Pro thinking it will resolve their problem for when family comes over on Christmas night and rings the doorbell. Merry Christmas RING and a Happy Frickin' New Year's!!!
3
05-12-2021 04:13:52
•