Chime won’t set up

Chime was off for a couple of months. Trying to set it up but it won’t. Light comes on when I keep the reset button down but then it goes out, does not pulse and does not set up."

Hi @Knaps. If you’ve already tried to reset the Chime to no avail, it may be best to contact our support team. They’ll be able to run some additional troubleshooting steps to get your Chime to connect. Please read our response to COVID-19 here to see how to contact support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times.

Thank you. I’ll give it a try.

1 Like