Yes, I’ve pushed the button to reconnect, also tried full reset and setting it as a new device and it didn’t work. And I did those multiple times. I even tried registering it on my wife’s account as a new device and didn’t work either.
It doesn’t “talk” though. It communicates by the LED light modes (on, off, blink fast, blink slow, etc) and the Ring app guides me with the installation. It isn’t a Chime Pro. It’s first gen Chime.
The app connects to the device during the installation, but I can’t connect to the WIFI somehow.