Chime way too loud, impossible to turn it off when connected to Alexa?

Hey guys,

I’ve an issue with my doorbell and I wonder if you experience the same.

I have my doorbell connected to 3 Echos Shows in various sizes. Even when I turn my chime to complete silence in the ring app, the 2nd or 3rd chime is SUPER loud. It just happens when it’s connected with Alexa, otherwise, it’s completely silent.

It’s so loud, that it’s causing troubles with my neighbors and I can understand them…if someone rings my doorbell late, my whole building will be awake…and that’s a no-go!

Anyone facing the same problem? Is there a fix announced by ring? After doing some research it looks as if this problem is around for least 1 year already?

Best
Paul

A post was merged into an existing topic: Doorbell volume super loud when connected to Alexa