Chime UK adapter not working

My new chime arrived and it will not work with the UK adapter. It lights up with the EU adapter plugged into an EU to UK plug but due to the angle it doesn’t stay plugged in properly. I’m assuming it is a problem with the UK adapter plug but can’t get to speak to anyone regarding a replacement. Anyone else had this or think of anything I can try to make it work?


Hi @Alex28. If you feel as if you have the wrong piece/device and need a replacement one, please give our phone team a ring here for further assistance!