Chime stopped working after moving it.

I moved my chime to a new part of the house and it won’t power on anymore. The blue light won’t turn on. I tried holding the reset button and moving it back to the original outlet. It had been working fine for 1+ years. I wanted to check my warranty but it looks like the support chat doesn’t cover technical difficulties. Just forwarded me here… hopefully someone has a trick to get it working again.


Hey @Jasper184. To see if you’re still in warranty for a replacement or to troubleshoot further, you will need to give our support team a call! Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.