Randomly my two Chime (2st Gen) just stopped working. As of yesterday both at the same time marking. I tried resetting them. and treid by hotspot but no luck there. both sitation are not working. the ring dorbell is working like an charme.
I cannot get any of them to work. I have tried both. I have tried with iOS as i do not have android this is not an solution. The result is always the same. I go through the setup, connect it to my Wi-Fi, it tries to connect for ages, the app times out, and the Chime says, “Connected to your Wi-Fi but no internet connection”. And then the light starts to blink red. I have tried more times than I can remember. I have tried connecting with both 2.4Ghz and 5Ghz.
My Ring doorbell is connected to the Chime network so no alarm from chime’s on my property was working. I can assure you there is nothing wrong with my Wi-Fi or network. It’s rock solid.
I spent a long time troubleshooting this on the network and DNS but could not get it woking. for the time being i have enabled Alexa to do the chimes instead but this is not the way.
Please can someone from Ring assist?