Update as of 6/11/2020: We are on a slow rollout of a new process that allows neighbors to change their email address in the Ring app. You can learn more about this in our Community post here.
Hi neighbors! Lately, we have seen an increase in posts regarding how to change the email address on your account. Once an email address is selected for your Ring account it can no longer be changed through the Ring app. If you need to change your email address for some reason, you will need to contact our support team. Right now, due to COVID-19, we do have shorter support hours. Please take a look at thishelp article to view our hours of operation and best way to contact support. We hope this helps!