Changing the password for the Ring Community

In Ring Community > Help :

What do I do if I forget my login or password?

The advice offered is :
To get help with your password:
Click Need help with your login name or password? at the bottom of the page.
Enter the email address you used when you registered with the community.
Click Reset Password.
Check your email for your login name and a password reset link.

The reset password link provided in the email rec’d does not point to the subdomain - which by-the-way - provides the log-in URL:

when signing in to the Community Forum

Instead - the link provided in the password reset email rec’d points to : - which appears as though it might reset the password used by your ring account - the account that controls your ring device[s] through the ring app.

I am reluctant to use that link to attempt to change my password for the Ring Community using the link provided - I don’t want to change the password for the master account for my device[s].

Has anyone attempted to change the password for their Community sign-in?

What was the result?

1 Like

It’s all the same account. or this community. If you change it, you will change everything. I have to use my 2fa code to sign in here or my Ring account.

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Thanks Eagle328

That’s what I thought.

1 Like

For some reason I can’t log in to my account this mourning, it says it can’t recognize my password or user id. Is anyone else having this problem?

1 Like

Yes there was. It’s been resolved.
You can see the Ring system status here.