Hi
My doorbell was being used with the battery to start but I have just had it installed by an electrician so it is now hardwired. However, when I check the app it says it’s still working under battery power. Has my electrician done something wrong? He apparently wired it to the lighting circuit (there was a lightswitch on the other side of the wall where the doorbell has been installed). He needed a transformer apparently and I’m wondering if the transformer is not working? Any ideas?