Cant setup Echo Show 10 on ring app

I have a Ring Video Doorbell 3. Im trying to add it to the ring app using the set up, but it wont recognise my device stating that Home monitoring needs to be enabled which it is. Have disabled, enabled, the setting, did the same with the ring skill on alexa, Nothing. My device isnt compatible even though it is. So I cant set up Chime notifications. However, when i ask alexa to connect to doorbell, the video appears. So its definately connected. Any help is appreciated

Hi @user29242. Just to make sure I’m understanding correctly, what device is failing to set up in the Ring app—your Doorbell 3 or Echo Show?