I’m unable to edit motion zones. Motion alerts work fine. I have a Gen 2 stick up cam with USB power and connection via WiFi. Signal strength is strong. I also have a Ring alarm system (base station and a number of contact sensors, etc.). All firmware, iOS apps and iOS software is up to date. The camera is a replacement for one that disconnected from my network and couldn’t get back to working so Ring customer support sent me a replacement device so it’s brand new out of the box (not a refurbished one or anything).
Any idea what to do? I keep getting the error “Sorry about that! Please try again in a moment.” It’s been days and I keep getting the same error message when I try and make a change to a zone and then save it (I don’t get the message if I don’t change anything). I need motion zones so I don’t get street traffic, etc. Please help!