last year i bought a ring doorbell and only now i hav the chance to put it on the door. i followed all the steps that it tells on the app and on the manual that comes with the doorbell but when I try to configure it and i arrive at the step to press the red button on the back to configure it the light on the doorbell start spinning in a white color, on the phone it says that the phone is trying to comunicate with the doorbell but then nothing happens it stays like that for like 5-10 minutes and then it says that something went wrong. I already restarted the router and the battery is fully charged . i have an android phone.
Can please someone tell me what im doing wrong? i already made the hole on the wall so i would like to make it work.
Thanks to anybody that answer me