Can't change name of stickup cam


I’m a long time ring user, but recently added a stickup cam outside the house. I need to change the Device Name, but I keep getting an error when I try to do so.

Alert - Errow when updating Device Description.

This should not be happening, @jchapoy. It sounds like you are taking all the right steps to accomplish this. I recommend removing and reinstalling the Ring app on your mobile device, then testing this again. I recommend also ensuring bluetooth and VPN are disabled. I hope this helps! :slight_smile: