Cannot log into online account


I’ve been trying to log into Ring ( for a few days now and I’m getting the error " This site can’t be reached - took too long to respond".

I’ve tried Chrome, Edge and Safari without any luck - However I can get into the community without any problems.

Has Ring moved or do I need to change something in Windows-11?

Thanks in advance, Dave

Hi @Parkie. Have you tried clearing your cache and cookies? Are you using a VPN? Are you still having this concern? If so, I suggest reaching out to our support team. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.