Hi there, @lsuvince! This sounds very similar to this recently solved Community thread. If you were unable to correct your locations information in the Ring app, please download the Neighbors by Ring app, log in, and change you location information there.
If this concern persists, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.