Cannot access Ring from T-Mobile

Products Ring App
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I cannot connect to the Ring in my home while on T-Mobile cell network since yesterday. T-Mobile support told me there’s an ongoing issue between T-Mobile and AWS. Other phones with T-Mobile service in my company have the same issue. They can’t connect to ring.com and some other websites.
Is there anyone having the same issue? I am in Los Angeles, CA.

Edit, the issue seems to be resolved. No one has the issue now.

1 Like
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Hi @tochi. I’m glad to hear the concern between the T-Mobile network and AWS has been resolved and everything is working correctly for you now. :slight_smile:

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I’m having this exact issue and how was it resolved

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Hi @user63489. I recommend reaching out to T-Mobile or AWS support for more information regarding this issue.

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