Solved: Can you change the outside ring tone on the ring doorbell pro,

Products Video Doorbells
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21

And how do Ring suggest someone with two doorbellsset them up?

Or are you not supposed to buy two?

22

This request has been outstanding for a year, can some boffin in RING light a fire under someoneā€™s butt and get it done, sick of waiting! What kind of company is this, HOW HARD CAN IT BE?

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23

As its a company registered sound ( a bit like a logo etc) I doubt very much they will change this or make it an option as it is the Ring ID. As soon as you here the chime you know its a Ring whether it be on TV in the street etcā€¦its just advertising their brand so they wont change itā€¦its like asking BMW to change their badge

24

****Please Ring pay attention & fix this issue***
Your customers are demanding that this be a feature.
So annoying having the same tone as everyone else, plus my dogs go completely crazy every time they hear it & not in a good way !!

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25

Hello,

I thought I would ā€œchimeā€ in on this conversation. I saw a rival doorbell company release a Halloween ringtone for their doorbells, and I thought wow I wonder if Ring has done this. No. You canā€™t change that horrible ringtone on the doorbell itself.

What are Ring thinking by not having this super-cool feature? (Xmas ringtones, Halloween, even a birthday ringtone for someoneā€™s birthday party). Itā€™s just such an obvious feature that the doorbells should have.

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26

This seems to be a highly sought after feature for many years now and they have done nothing to advance it, from what we can see on the consumer endā€¦ lots of promises to pass it up the line, but nothing comes of itā€¦ I would think it would be a fairly simply firmware upgradeā€¦ but what do I know, it could need a hardware changeā€¦ which would leave all current customers in the dustā€¦ and youā€™d be forced to upgrade. Hereā€™s to hoping that an firmware upgrade will fix it.

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27

Definitely not ā€œsolvedā€ as the ask hasnā€™t been addressed other than to acknowledge it .

FYI here is the entry I found on the feature request board that had the most votes (I might have missed a ā€œbiggerā€ one) if anyone want to chime in and upvote it:
Ring doorbells -tone changes - Products / Feature Request Board - Ring Community

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28

I thought such a basic feature would be present. Iā€™m going to hold off buying more Ring Pros until the feature is added. I install these for clients.

On top of the feature not being there, itā€™s pretty shabby to just reply with canned responses rather than post a statement of intentions on this. We still donā€™t know if it will ever be changed or if it will be changed with a timeframe. Big waste of our time.

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29

I think a lot of the general population hate the ā€˜Ringā€™ sound and it actually does more harm to your brand than good.

Thank God you can mute it.

All we want is a nice doorbell sound. Itā€™s not too much to ask.

30

Can you open this back up please? this isnā€™t resolved is it as the feature isnā€™t possible and needs to be out on the product roadmap. Cheers

32

@Marley_Ring Where is this feature, already!!? Whatā€™s the point of this community if youā€™re not implementing any of our upvoted suggested features?! Makes me want to jump ship and change doorbells to a company that actually listens to its customersā€¦

33

Mid Dec 2021, years after the initial post.

Absolutely ridiculous that this feature has not yet been implemented.

Are you paying attention, Ring?

34

@Marley_Ring is there any update on this? There are loads of separate feature requests for this, but annoyingly they are all sporadic which means you guys arenā€™t seeing the real demand.

If you type ā€œchange outside ring door chimeā€ into Google you get tonnes of articles about how this isnā€™t a feature and how your competitors have this in place. Iā€™m genuinely looking at those competitors for that reason, pretty silly that I canā€™t choose a chime on my own doorbell.

Also this would be a very small code change for your Devs and for a lot of popularity gain! :slight_smile:

35

At this time you cannot change the tone that sounds from your Doorbellā€™s speaker when the button is pushed. You are, however, able to adjust the volume of this in the Doorbellā€™s device settings, but there is only one tone.

The volume can be altered in the Ring app by following these steps:

  • From the Ring app dashboard, open the Menu.
  • Select Devices.
  • Select Doorbell.
  • Select Device Settings, then General Settings.

There you will see a volume adjustment option. This can be used to silence or increase the volume. You can vote on the Feature Request post for this here.

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