Can’t change verbal password.

Hi, I’ve just got my ring alarm set up but I don’t remember choosing a verbal password and the app doesn’t give me the option to change the password either. I’ve tried the website and I don’t have the option there either. Anyone know how I can fix this? Thanks in advance

Hi @Annmarie67. Thank you for providing the screen shot! It looks like you are under Assisted Monitoring. Are you a UK neighbour? I ask because Assisted Monitoring is only available in the UK and does not have a Verbal Password like the Professional Monitoring that is available in the United States. I hope this helps clear things up!

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