I received a replacement Ring Pro from support and it was supposed to be a new unit and it is a refurb. Now I am having issues with static/buzzing on live view and recordings. Real annoyed!
Hi @dmbcanada. Since this concern with buzzing and static involves a replacement that was received from our support team directly, it would be best to follow up with them and let them know that the replacement did not resolve your problem. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.