I’ve recently begun experiencing a major data usage bug with the latest version of the Ring app. Basically, even when connected to a strong and reliable Wi-Fi connection, the app uses mobile data to access/stream the camera feeds. Before finally realizing there was a bug in the app, I burned through over 3 GB of data in two days. I have been using the Ring app on this same phone with this same mobile carrier for years with no previous issues.
Today, I further tested the issue by installing a 3rd-party data monitoring app. I then viewed my Stick-Up Cam for about 5-10 seconds using the Ring app while sitting at my desk connected to Wi-Fi. Sure enough, the data monitoring app immediately showed that the Ring app consumed over 5 MB of cellular data as well as a small amount of Wi-Fi data.
Watching a 20 second YouTube clip or browsing Chrome just a few seconds later used zero cellular data, as expected, according to the same monitoring app. Interestingly, using the “Rapid Ring” app does not consume any cellular data, so the bug is limited to the full Ring app.
This really needs to be acknowledged and fixed by the Ring team. There are numerous other threads in this community as well as on Reddit describing the same problem. My 3 Ring cameras and Ring Protect Plus plan are now basically useless, and I’ve had to shell out additional money to replenish my mobile data allotment that the app consumed.
Pixel 3a / Android 12 (November update) / Ring App 3.45.1