Hi, the pin the detects when the motion sensor has been put back on its bracket got broken For this reason the app permanently labels it as tampered and won’t activate, making the device useles.
Is there any way to fix this?
Many thanks
Hi @user28072. That would be the tamper switch for your Motion Sensor. If it has broken, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.
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