Bridge to nowhere

A $50 “ Ring Smart Lighting – Bridge” that isn’t worth $10!

Feels cheap. Looks cheap. And doesn’t work much better.

At least one or two times a week have to reboot my Wi-Fi because the Ring Bridge drops the connection and reboot of the bridge doesn’t work. It will only reset if I reboot WiFi.

Seems going with Ring was a ring of $$$$!

Hi @WalterPalmgren. What is the Signal Strength for the your Ring Bridge? This can be found in the Device Health menu of the Ring app. If there is a poor signal strength, or some type of interference, it could be causing your Ring Bridge to fall offline. As a test, you can move your Ring Bridge closer to your router and see if it performs better.

If you would like a support team member to look into this for you, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

100% signal. It is located right next to the WiFi gateway. So that’s not the issue.