I have a new system less than one week in operation. I already have the most important contact sensor in the sytem in a complete state of failure. I have replaced the batteries. I have attempted to remove the sensor from the system (using the app and the reset button behind the cover). Pressing the front button does nothing - the green light that used to be there never lights or flashes. It is dead.
I attempted to e-mail ring. That was rejected. I have twice tried to call Ring, only to be informed that my wait time would be less than five minutes, only to then be promptly disconnected.
Classic case of getting what you paid for?