Brand new Device delivered today, trying to set it up and it seems to have failed on the firmware update, now the device seems to be stuck in a boot loop, I’ve spent about 3 hours trying to reset and run the set up again which works however, live view doesn’t work, it just shows “activating device” and has done for the past hour or 2 I’ve left it.
I’ve noticed the door bell flashes blue (1 Second On – 1 Second Off) constantly, when I press the doorbell button nothing happens, Alexa sees the device so does my phone but nothing works.
I’ve tried the set up on two different phones, 1 iPhone and 1 Samsung, both do the same thing, unfortunately support is closed even though it states 8am till 8pm…
Have I got a faulty device?
i am no means a novice when it comes to tech and the like so i don’t believe this is an error I’ve made.