Bought chime on auction and cannot register iylt in my account

I have bought chime on one of the UK auction site but cannot register it now to my account.
No access to the old owner.
What should I do?

Hi @Ar2rgb. You can find more information on device ownership in our Help Center Article here. In this case, you’ll want to try and contact the previous owner first. If you’re unable to reach them, you can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: