Blue light stays on

My ring doorbell has the blue light constantly on, I’ve tried resetting it using the orange button, re-charging it and draining the battery but still no luck

What can I do?

You need to really, really camp down on that orange button. Press it and count slowly to 30. If that doesn’t work try again. At some point you will be told setup has been cancelled.

Good luck.

Still no luck

Ours is the first generation

Doesn’t your image indicate you have a removable battery ?