A great feature of the ring doorbell II that I own was that if the internet went out, or there was a problem with the ring servers, a black bar of no video would be visible on the ring timeline app (at least for android). Q1: Was there a way to see these via the web interface? I don’t think so, but if I am wrong please anyone let me know. Anyway, I no longer get black bars on the timeline of times when there was no coverage. Q2: When did they remove the blackout feature? This is huge, since I have no way of knowing if there was a visitor anymore, since if there was an outage and a visitor, there’s no black streak to know that time had no videos due to an outage.
There is also a post here complaining of a package getting delivered without any video. This is probably the same problem, except that now there are no notifications of outages.
Q3: Why did Ring disable these outage stripes? Like the confirmation bias issue in security, where one only got videos where nothing bad happens (in a poorly designed alarm system where it is easy to disarm a system before it alerts police or anyone) it basically makes the product useless, since you only get some videos and there’s no way to know if you didn’t get a video anymore.