Billing Error

I was billed for the yearly subscription when I signed up for the monthly one. Now, it has been hard for me to get support to correct this. Update: After calling to have it corrected, they offered to credit my Ring account instead of my credit card which makes no sense.

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Thank you for the update on this @Roachy0! Iā€™m glad you were able to find a solution. Feel free to let us know if you need anything else! :slight_smile: