Battery cameras

Im having issues with the batteries i have 2 spare batteries for my 3 battery cameras ive changed the battery for a fully charged battery the camera is still showing percentage from the flat battery . Ive tried all the fixes on the community.ive done a reeboot re install reconnected to the wifi changed batteries over re installed the app . Still no luck its the same with all 3 cameras when i change the batteries im guessing its a glitch in the App help would be Appreciated

Hi @EUG1. Your battery level should reflect correctly in the Ring app after a Live View. If you’ve performed a Live View and your battery level has not changed in the Device Health menu of the Ring app, you’ll need to reach out to our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.