Here are a list of features that would make the app better
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Incident reporting. This morning motion wasnt working and videos were not showing up in the app and the only way to report was to call someone? Seriously? I just want to report that everything was working and now it isnt. I dont want tech support, just a means of letting you know something isnt working, like how I randomly get crome reports even though I turned them off in the app.
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Better communication to the customer. When Ring has an issue they post it somewhere hard to find but why not just push a notification to those affected? I would feel a lot better about just letting me know when there is a problem. There is currently no option to subscribe to all updates on the status page (but you can subscribe to a single issue for some reason). https://status.ring.com/
Thanks!