Hi, Need input. I don’t get why I am having issues with the timeline. I have done so many process of elimination things that my case has been moved up by Ring. I was wondering if it could be the particular room I have a camera set up because each camera timeline will be working there at some point–until it doesnt work. I checked signal strength it’s good. I moved the camera with non working timeline to a location I never have an issue with and the camera timeline still won’t work. So it cant be connectivity right? Then after a few hours or the next day all 3 cameras work perfect. Then it happens all over again. I have musical ring cameras happening. Switching rooms daily. I need the living room camera to always work, that is where my blind dog is at…
Then I thought it could be my old phone and tested it with my mom’s phone. Hers won’t show timeline either. We both have a Galaxy s10.
The live view works and event history. The timeline will show nothing.
Thank you so much!